State Farm® Insurance Agent Ron Carroll
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Latoya Marbury
August 4, 2026
"I had a wonderful experience at Ron Carroll's State Farm office! Emily Hathcock, the office manager, is absolutely the best. She is professional, friendly, knowledgeable, and always willing to go the extra mile to help. The entire team provides outstanding customer service and truly cares about their customers. If you're looking for an insurance office that values customer satisfaction and treats you like family, I highly recommend Ron Carroll's State Farm office!"
"Thank you for your glowing review, Latoya! We're delighted to hear about your positive experience with Emily and the rest of our team. It's wonderful to know that our commitment to customer service and treating clients like family made such an impact. If you ever need assistance with your insurance needs, don't hesitate to reach out."
David Christy
July 31, 2026
"Excellent . Insurance. Quick and very dependable. Thank you ron Carroll state farm."
"Thank you for your feedback, David! We're glad to hear that you found our service quick and dependable. If you ever need assistance with your insurance needs, feel free to reach out to Ron Carroll and our team at State Farm."
Bryant Boykin
July 31, 2026
"Emily Hathcock has done an outstanding job working with us on an issue we were having. She was extremely helpful and professional thought the process."
"Thank you, Bryant, for your feedback. We're glad to hear that Emily was able to assist you effectively and professionally. Your support means a lot to us."
Jamey Sorgee
July 31, 2026
"I can always count on Emily and Ron to meet my insurance needs they always do whatever is needed to help with anything needed."
"Thank you, Jamey, for your thoughtful feedback! It's great to hear that Emily and Ron have been able to consistently meet your insurance needs and assist you whenever necessary. We truly value your trust in our agency and look forward to continuing to support you."
candace fells
July 15, 2026
"Emily and Ron have always went above and beyond to help us in any way! We cant say enough good about their response time and positive attitude!"
"Thank you, Candace, for your kind words about Emily and Ron. We're glad to hear that their response time and positive attitude have made a difference for you. Your feedback is greatly appreciated. "
Samecca McCrimon
July 8, 2026
"Emily at State Farm was absolutely amazing to work with! She took the time to explain my coverage in a way that was easy to understand and made sure I found the right protection for my needs. She was patient, knowledgeable, and truly cared about helping me make the best decision. It's rare to find someone who combines professionalism with such a personal touch. I highly recommend Emily to anyone looking for outstanding service and peace of mind. Thank you, Emily!"
"Thank you Samecca for your five star review! We appreciate your business and are always here to help with all your insurance needs. "
J Hendo & Wolfy
July 8, 2026
"Really great people"
"Thank you, J Hendo & Wolfy, for your kind words. We're glad to hear you had a positive experience with our team. If you need any further assistance, feel free to reach out."
Lolita Smith
July 2, 2026
"People are very professional & pleasant"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Hank Brown
June 30, 2026
"Fun and competent staff and very helpful as well as saving me money!"
"Thank you, Hank, for your feedback! We're glad to hear that our team was helpful and able to save you money. We appreciate your support and look forward to continuing to serve you."
Marie Adair
June 20, 2026
"I have been with Ron Carroll and his office for several years now and I can safely say that we will continue to use their services for years to come. Everyone I have needed to work with has been nothing but kind and helpful."
"Thank you, Marie, for your continued trust and support over the years. We're glad to hear that our team has been kind and helpful to you. We look forward to serving you for many more years to come."
Clips of the Day
June 17, 2026
"Everyone in the office is really nice. Anytime we call and need anything they are always there to help us and extremely nice. The best decision I ever made was swapping to Ron Carroll's office for my State Farm needs!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrew McGreer
June 8, 2026
"Emily Hancock was so helpful and knowledgeable hard to find anyone better!!!
Thank you so much for all your help"
"Thank you, Andrew, for your kind words about Emily Hancock. We're glad to hear she was helpful and knowledgeable during your experience with us. Your feedback is greatly appreciated!"
Toni Rodrigues
June 4, 2026
"I spoke with Michelle and she was very professional and quick with helping me. 5/5 recommend ☺️"
"Thank you, Toni, for your feedback! We're glad to hear that Michelle provided you with professional and quick assistance. Your recommendation means a lot to us."
Jim Morris
May 29, 2026
"Emily is always very helpful with our insurance needs. It’s very important to us to have a go to person when we have questions."
"Thank you for sharing your experience! We love hearing that Emily has become your trusted go-to person whenever questions come up. Thank you for choosing us to handle your insurance needs—we are always here to help!"
Josh Podoris
May 20, 2026
"Ron Carroll and the entire staff are excellent. They’re always quick to help and explain everything in a clear, understandable way, which makes the process much less stressful. I’ve had a great experience working with them and highly recommend them whenever I can."
"Thank you, Josh, for your kind words about Ron Carroll and the team. It's great to hear that their clear explanations and quick assistance have made your experience less stressful. We appreciate your recommendation! "
Patricia Ward
May 18, 2026
"Michelle was really helpful! The day we went in to see her we had multiple things to take care of and she was very helpful and took her time explaining everything to us as she went through the process."
"Thank you, Patricia, for sharing your experience with Michelle. It's great to hear that she was able to assist you with everything and provide clear explanations throughout the process. We appreciate your feedback and look forward to serving you again."
James Goins
May 14, 2026
"Great customer service! Walked me right thru what I needed and saved me some money."
"Thank you, James, for your feedback! We're glad to hear that our team was able to guide you through the process and help you save money. Your support means a lot to us."
Deven Warmack
May 14, 2026
"We had made a change to our policy in January and were told it would lower our bill the way it was done. But the bill didn't look that way. It looked like we were being billed for the same vehicle twice. After lots of questions and frustrations on my end, I finally understand! I'm sure I frustrated Michelle but she was patient, dug deep, and broke it down to help me understand why our bill looked the way it did and what to expect from here. *I am in fact not being billed for the same vehicle twice!* Thank you!!"
"Thank you, Deven, for sharing your experience. I'm glad Michelle could assist you with your policy questions and clarify the billing details. Your feedback is valuable to us, and we're here to help anytime."
Albert Jimenez
May 13, 2026
"Michelle was very helpful and knowledgeable. Answered all my questions!"
"Thank you, Albert, for your feedback! We're glad to hear that Michelle was able to assist you effectively and address all your questions. Your support means a lot to us."
Meredith Sims
May 9, 2026
"I could not say enough GREAT things about this company! NEVER let me down in my time of need!"
"Thank you! Your business means a lot to us! "
Paulette Daniels
May 7, 2026
"Great coverage and I always get request done for my job as soon as I send in a request. I also love how re review my needs every year"
"Thank you, Paulette, for your feedback! It's great to hear that our team is meeting your needs promptly and that our annual reviews are beneficial for you. We appreciate your support."
Julia Smith
May 2, 2026
"Christie has been very helpful and I would recommend her to anyone looking for insurance."
Dian Chain
May 1, 2026
"👍"
"Thank you for the 5 stars, Dian Chain! We appreciate it. "
Brandy Glenn
April 30, 2026
"Sara provides great customer service. She is very helpful!"
Tess Daniel
April 28, 2026
"Sara Diaz-Adair has been a pleasure to work with when adding a new vehicle! Thank you!"
"Thank you, Tess, for sharing your experience with us! We're glad to hear that Sara made the process of adding a new vehicle enjoyable for you. Your feedback means a lot to our team. "