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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Franklin

November 12, 2024

4  out of  5
rating by Kristen Franklin
"We have been with Ron Carroll State Farm branch for a few years now and I only deal with Emily there! She’s always available when I have questions or concerns! Highly recommend."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. We’re here to help with your insurance needs and appreciate your feedback!"
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Randale Edwards

November 12, 2024

5  out of  5
rating by Randale Edwards
"This office is phenomenal! Emily is my go to and always gets me going and even looks for ways to save me money! Fast, quick and reliable! We have file one claim with her, and it was fixed and closed so fast. Highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lynn Vick

November 11, 2024

4  out of  5
rating by Lynn Vick
"My agent at Ron Carroll, State farm is Michelle Parish and I can't say enough good things about her service plus she has people skills and is attentive to individual needs."
We responded:
"We appreciate your review! Thank you for choosing State Farm for your insurance needs!"
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Chocolate Teddy Bear

November 9, 2024

5  out of  5
rating by Chocolate Teddy Bear
"Me and my wife were treated with the up most courteous service. She was very knowledgeable and open door to answer any question that we had. Thank you so much Mrs. Michelle Parrish."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian Baker

November 9, 2024

5  out of  5
rating by Brian Baker
"I have my Home, Auto and life insurance through State Farm and have never had any problems with claims or just random questions. I don't hesitate to call Emily with any problems and get fast answers with great service. I would highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Renita Arnett

November 8, 2024

5  out of  5
rating by Renita Arnett
"I have been a State Farm customer for 40 yrs. Last 30 yrs Emily Hathcock has been my agent and I have always been 100% plus satisfied with her handling all my insurance coverage. Emily is the reason I am still a State Farm customer. Thanks Emily!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly appreciate your loyalty! "
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Jamie Wilson

November 7, 2024

5  out of  5
rating by Jamie Wilson
"Thank you, Emily, for always taking the time to answer every question I have! You are the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wanda Baker

October 30, 2024

5  out of  5
rating by Wanda Baker
"Emily’s relentless work ethic sets her apart. She goes above and beyond. Her dedication, professionalism, commitment to providing exceptional customer service are truly appreciated. I’m incredibly lucky to have her on my team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tana Wesson

October 29, 2024

5  out of  5
rating by Tana Wesson
"Been at Ron Carroll for years now. Emily is always very helpful with anything I need!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tangee Watts

October 29, 2024

5  out of  5
rating by Tangee Watts
"I have been a customer of State Farm for well over 20 years. I can’t speak highly enough of the service my family and I have been provided! Emily is our go to.. she goes over and beyond to help us anyway possible!! Through adding new insurance to filing claims she is always willing to help (even on the weekends 🫣) She exemplifies exceptional customer service and I appreciate her willingness and commitment to help all of her clients."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sara Diaz-Adair

October 28, 2024

5  out of  5
rating by Sara Diaz-Adair
"I highly recommend Ron Carrol State Farm office! Emily is by far the best!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jordan Mckemie

October 25, 2024

5  out of  5
rating by Jordan Mckemie
"Always easy to deal with and always super helpful thanks to Emily! She’s the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tiffany Allred

October 25, 2024

5  out of  5
rating by Tiffany Allred
"We love emily she is the best"
We responded:
"Thank you Tiffany! We appreciate your business and are always here to help. "
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Brandy Wedge

October 20, 2024

5  out of  5
rating by Brandy Wedge
"Michelle is great to work with. Her willingness to help exceeds anyone else I've ever dealt with. I love her and now ask for her anytime I need help"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bethany Sisk

October 17, 2024

5  out of  5
rating by Bethany Sisk
"I cannot speak highly enough of the exceptional service I've received from my insurance company, especially from Emily. She consistently goes above and beyond to assist me with my needs, always providing thoughtful and timely support. Whether I have questions about my policy or need help navigating a claim, Emily is there every step of the way, making the process so much easier. Her dedication and professionalism truly set this company apart. I highly recommend them to anyone looking for reliable insurance services!"
We responded:
"Thank you Bethany for your kind words. We strive hard to treat everyone like family and are always here to help. We appreciate your years of business and continued support. "
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Chris Royal

October 17, 2024

5  out of  5
rating by Chris Royal
"Great group to work with. Ron and his crew will do everything they can to make things right when corporate drops the ball."
We responded:
"Thanks Chris for your business and support! "
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Cindy G

October 17, 2024

5  out of  5
rating by Cindy G
"Absolutely the BEST!! We have been with Ron and his FABULOUS TEAM (EMILY!!) for years, possibly decades!! I can call them at any time and they always respond! They are always helpful, proficient, and professional! Highly recommend!"
We responded:
"Thanks Cindy! We appreciate your years of business and continued support. We are always here to help if you need us. "
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Kendrick Calhoun

October 17, 2024

5  out of  5
rating by Kendrick Calhoun
"Very good insurance company!!!"
We responded:
"Thank you Kendrick! We appreciate your business! "
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Cj Knight

October 17, 2024

5  out of  5
rating by Cj Knight
"Michelle always helps with any questions and concerns. Always a help!"
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Jeff Salter

October 17, 2024

4  out of  5
rating by Jeff Salter
"Michelle does a great job staying on top of my quotes and renewals. Highly recommend her!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Tina Cooper

October 17, 2024

5  out of  5
rating by Tina Cooper
"Been using State Farm for 15 years and have never had any issues. Emily is my person for everything and she quickly gets things done!"
We responded:
"Thank you Tina for your loyalty and business! We appreciate you! "
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Corey Burton

October 17, 2024

5  out of  5
rating by Corey Burton
"Michelle made our auto insurance needs super easy and affordable! Always goes above and beyond! Thank you!"
We responded:
"Thanks Corey! We appreciate your business! "
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Tina Pope

October 17, 2024

5  out of  5
rating by Tina Pope
"I have used State farm insurance since Larry was there !!!! It is the best place for insurance. Emily is very knowledgeable and will help you get the best deal around ! So go see Emily and Ron at State farm !"
We responded:
"Thank you Tina! We appreciate your business and support! "
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Christi Green

October 16, 2024

5  out of  5
rating by Christi Green
"Ron has been my agent for many years. Can’t ever remember a time when he wasn’t helpful. Emily has helped me numerous times and is always a pleasure to talk to. The relationship I have with this office is the best I have ever had with any insurance company."
We responded:
"Thank you Christi for your kind words! We appreciate your business and support! "
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Logan and cayden Vlogs

October 16, 2024

5  out of  5
rating by Logan and cayden Vlogs
"Had nothing but great experience with State Farm. Michelle and the staff are wonderful and caring."